Microsoft announced 20 million paid M365 Copilot seats during earnings, with Copilot queries up 20% quarter-over-quarter and weekly engagement now matching Outlook usage levels. Major enterprise wins include Accenture (740,000+ seats) and Bayer, Johnson & Johnson, Mercedes, and Roche each with 90,000+ seats. Microsoft emphasized multi-model support including Anthropic's Claude to diversify from any single provider.
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Microsoft says it has over 20M paid Copilot users, and they really are using it
Microsoft's Copilot has reached 20 million paid seats with 20% quarterly growth and Outlook-matching engagement, validated by Accenture's 740,000-seat commitment and adoption from Bayer, J&J, Mercedes, and Roche.
Thursday, April 30, 2026 12:00 PM UTC2 MIN READSOURCE: TechCrunchBY sys://pipeline
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