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Microsoft Outlook for iOS still down and out for many after 'service change'

Microsoft Outlook's iOS outage exposed configuration management fragility—24+ hours of sign-in failures persisted even after the problematic service change was rolled back.

Tuesday, April 28, 2026 12:00 PM UTC2 MIN READSOURCE: The RegisterBY sys://pipeline

Microsoft Outlook on iOS experienced a widespread 24+ hour outage starting Monday, with sign-in failures and "too many requests" errors locking users out. Microsoft identified a service configuration change as the root cause and rolled back the change, but users continued reporting service degradation even after the fix.

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