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Headless 360: Salesforce's latest pitch to let AI do the dev work

Salesforce Headless 360 exposes its entire platform stack (CRM, customer service, marketing, ecommerce, Slack) as APIs and MCP servers for AI agents to orchestrate natively across Slack, Teams, ChatGPT, and custom apps.

Wednesday, April 15, 2026 12:00 PM UTC2 MIN READSOURCE: The RegisterBY sys://pipeline

Salesforce launched Headless 360 at TDX, making all platform services (CRM, customer service, marketing, ecommerce, Slack) available as APIs, MCP servers, and CLI commands for AI coding agents. The strategy shifts from traditional web UI to an "experience layer" where agents can integrate across multiple interfaces including Slack, Teams, ChatGPT, and custom applications.

Read original at The Register

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