Citi introduced Citi Sky, a voice and video-enabled AI agent for wealth management designed to scale client relationships and capture more of the $5 trillion in wealth currently held elsewhere. Home Depot and Capcom shared their AI agent deployment strategies at Google Cloud Next: Home Depot's Magic Apron spans web, phone, and stores with consistent customer guidance, while Capcom freed creators by automating testing, saving 30,000 hours per month per project. All three companies emphasized governance, reliability, and auditability as critical concerns.
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AI reality check: Here's what three companies learned building wallets, homes, and games
Citi, Home Depot, and Capcom reveal that production AI agents succeed through governance and reliability—Citi's voice agent targets $5T in wealth, Home Depot unifies retail with Magic Apron, and Capcom's automation saves 30K hours monthly per project.
Monday, April 27, 2026 12:00 PM UTC2 MIN READSOURCE: The RegisterBY sys://pipeline
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