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Policy

AI agents promise to 'run the business,' but who is liable if things go wrong?

AI vendors position agents as business-critical for HR, finance, and supply chain while liability for hallucinations and operational failures remains legally ambiguous and often shifts to enterprises.

Sunday, April 5, 2026 12:00 PM UTC2 MIN READSOURCE: The RegisterBY sys://pipeline

Enterprise AI agents automating HR, finance, and supply chain decisions face unclear liability when they hallucinate or fail. Tech vendors position agents as business-critical systems while shifting responsibility to users, leaving organizations exposed to hallucination-induced errors in performance reviews, regulatory filings, and operations.

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